Our team is here to help you succeed
Ensure your program is thriving with the support of CourseArc’s Professional Services team, experts in producing high-quality, accessible eLearning content. Tailored and flexible to effectively serve your organization and its goals, our experts partner with your team to help them reach their maximum potential.

Concierge Coaching & Design Support
Because CourseArc values each and every client, our team develops an in-depth knowledge of each organization and their online programming goals. Our expertise in building high-quality content ensures your team receives the experienced guidance they require. CourseArc Concierge is available to consult, answer questions and keep your team on track for as much help as needed, for as long as you need us.

Content Development
Hire our experts for your design needs–big or small. From single instructional objects to learning modules, courses and entire online programs, CourseArc works with your subject matter experts throughout development to efficiently build a final product that is a true asset to your organization.

Accessibility Support
Every organization has a legal obligation and responsibility to provide online content that people of all ability levels can access. CourseArc understands that when it comes to compliance, each organization’s experience level and staff capacity differs. Our experts help clients prioritize accessibility and cultivate a culture of inclusivity. We offer review and development services including risk assessment of existing content, identification of and rectification of Civil Rights violations and WCAG 2.1 AA compliance training.

Instructional Design Training
Learning design best practices take your team to the next level and yield superior content production for your audience. CourseArc’s Principles of Instructional Design course covers key concepts, processes, skills and tools required to produce rich, engaging and accessible online courses. Our self-paced, facilitated and custom cohort options up-skill your team and build their confidence in online learning design.

Content Delivery & Migration
Changing to a new system efficiently requires proper planning and solid execution. We can strategize your plan to rebuild or migrate your content into CourseArc from your current content system. We set proper expectations for launch based on a clear understanding of the rebuilding or migration path and work alongside your team or complete the project independently while you focus on other strategic goals.

Tailored Training
Tailored training is a precise, data-driven approach to skill improvement of your design team. Through custom webinars, in-person sessions and/or online modules, CourseArc meets your team members exactly where they are to help them grow their skills. Whether it’s process, outcome alignment, design, accessibility or learning the CourseArc platform, customized training plans ensure your organization continues to achieve specific goals that matter most to your overall success.

LMS Support
A Learning Management System (LMS) provides the structure to disseminate and manage your content. Within each LMS, there are myriad nuances and options that impact how your learners, facilitators and administrators experience your content. Not all LMSs have the ease of use and scalability your organization requires. Whether it’s determining which LMS is the best fit for the organization’s needs, planning the strategic implementation of your LMS, transitioning from one LMS to another, or providing administrative support, the CourseArc team works to optimize your learner and administrator experiences in this key system.