Case Study

ICISF logo


Learn how the International Critical Incident Stress Foundation (ICISF), the education and training leaders in crisis intervention and disaster behavioral health services, used CourseArc to move their training online. ICISF created their first online training course in 2015 to try to expand their reach worldwide. In just two short years, they have increased their enrollments by 250% and revenue by 544%! More importantly, they have expanded their reach to train different groups in 17 countries around the world, such as local police and fire departments, Marshals, the military, and park service personnel.

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Our expectation was that the interest and success of these online programs would create enough revenue that we could reinvest it to create more online courses, or, at the very least, sustain our operation. Absolutely that has been the case!

Rick Barton, CEO, ICISF


CourseArc is an intuitive, 100% web-based authoring tool that allows easy creation of engaging, interactive, and accessible online training. Content creators love CourseArc’s templated design blocks and built-in quality assurance features, which allow control of their organization’s branding and ensure instructional design best practices. Integration is easy too, as CourseArc content seamlessly integrates with any LMS using LTI.

Easy to Use

CourseArc makes creating high-quality, engaging and interactive online content easy. For a nonprofit, this means increasing efficiency in your  resources by creating digital courses to onboard new employees, train volunteers, and even share your mission with the public and potential donors. There are no downloads or installations, so you can get started immediately. Learning how to use the product is easy too–on demand training is available 24/7.

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animation of poll block
It is easy to create content in CourseArc using our intuitive forms. Shown here is a sample form for creating a poll.
User Roles and Permissions in CourseArc
Course creators can collaboratively build content and are able to enroll different users with different permission levels. Shown here is a sample enrollment area.


CourseArc supports teams to work together to build high-quality content and courses. Enhance team communication with built-in task assignments and in-context feedback. Stay up-to-date and on top of deadlines through the team member dashboard, where you’ll find personalized to-do lists and activity feeds. Our built-in workflow can even be tailored to meet your content approval process.

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Data & Analytics

CourseArc makes understanding how employees and volunteers are learning easy with new analytics for progress and performance. Dashboard views and detailed reporting are available for both managers and learners. Managers can view learner responses on quizzes, and learner scores can be securely passed to LTI integrated LMS gradebooks, when mastery tracking is required.

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User Progress and Data in CourseArc
Managers and learners can view progress and performance using our simple dashboards. Shown here is a manager dashboard.
Course with Brand Logo and Colors in CourseArc
CourseArc allows you to customize your own brand. Shown here is branded content.


Prebuilt templates and icon banks make branding in CourseArc a snap. The theme editor allows you to upload a banner image or logo and select your colors. Use our icon banks and customize the color to your liking, or upload your own icons. You can edit the CSS to move or hide elements, import fonts, and more. Multi-branding allows you to rebrand/white label content for reuse or resale. Don’t want to do this yourself? CourseArc offers custom template and branding design as a service.

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CourseArc is passionate about ensuring content is accessible to all learners, including employees and volunteers with disabilities. CourseArc allows easy creation of WCAG 2.1 AA and Section 508 compliant content and assessment.  We are committed to a tool that develops fully accessible content that passes JAWs and other accessibility testing. Take a look at our accessibility product checklist to learn more.

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animation of accessible version of the map
CourseArc automatically generates accessible transcripts and alternative activities. Shown here is an accessible transcript for a graph.
Drag and Drop Matching Activity in CourseArc
CourseArc has many different activities to engage students. Shown here is a drag and drop matching exercise.


CourseArc provides an easy-to-use templated approach to creating appealing courses that will motivate employees and volunteers to complete required training and continuing education.  Effective content design is simple with a variety of rich media, interactive content templates, and quizzing templates.  Take a look at how easy it is to create engaging and interactive content.

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Integrating CourseArc content with your Learning Management System (LMS) is seamless. Your content will appear in your LMS using Learning Tools Interoperability (LTI). It will also be device responsive and look great on any computer, tablet, or mobile device, meaning employees and volunteers can work in their own time and space.

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CourseArc Content Embedded into LMS
CourseArc seamlessly integrates with any LMS that supports LTI. Shown here is how CourseArc displays in Canvas.

Cloud Based

Unlike other course authoring tools, CourseArc is 100% cloud-based. No need to ever install downloads or plugins or to connect with other apps. Content can be created and edited from any browser.   Whether you’re at the office,  working from home, or somewhere in between, it’s easy to create and manage your content with CourseArc, all the while creating engaging, interactive, and effective content.

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